Preparation-delivery

Art.5: PREPARATION

Orders placed on TENDANCE FASHION® are shipped within 3 to 7 working days.

We have full stock of products for sale, in the event of a product being out of stock, delivery may be exceptionally delayed, in which case you will be informed by email or telephone.

When your order is made, it will be processed and prepared manually with the greatest care to ensure that the product is in perfect condition on arrival. It is the customer's responsibility to check the condition of the items and, in the event of damage, to refuse the package and to note a reservation on the delivery slip.

Shipping costs include packaging, handling and postage. They vary depending on the destination and the amount of your order. To know the delivery costs, you must be registered on the site and have added your products to your basket, the calculation is done automatically.

Art.6: DELIVERY

Free delivery for any order of an amount equal to or greater than 79 euros only in Metropolitan France (Corsica included), at the Post Office, in Pickup points & Pickup Station lockers.

Colissimo Domicile - without signature

Once the package has been prepared by us, it will be delivered to you within an indicative period of 48 hours, directly to your letterbox.

If it is not large enough and you are absent, a calling card will be left to you allowing you to choose a new delivery date on the Internet within 6 working days or to collect your package the next day at 3 p.m. Post office of your choice. If you do not express a choice, you can then pick up your package from your home post office within 15 days.

Colissimo Domicile - with signature

Once the package has been prepared by us, it will be delivered to you within an indicative period of 48 hours and delivered against signature. If you are absent, a calling card will be left to you allowing you to choose a new delivery date on the Internet within 6 working days or to pick up your package the next day at 3 p.m. at the post office of your choice. If you do not express a choice, you can then pick up your package from your home post office within 15 days.

Colissimo Point Withdrawal

With Colissimo Point Withdrawal you have several withdrawal methods to choose from to collect your package -

-At La Poste, you can choose the establishment to which you wish to have your delivery delivered (without first passing your invoice at home) from among the 8,000 post offices available throughout mainland France. Once the package has been prepared by us, it will be delivered to you within an indicative period of 48 hours and you will be informed of the availability of your package by SMS and e-mail. You can then come and collect it within 10 working days. After this period, your package will be returned to us.

- in a Pickup relay, you can choose one of the 9,500 local merchants of the Pickup network, near your home, your place of work or vacation, to which you wish to be delivered Once the package has been prepared by us, it will be delivered to you within an indicative period of 48 hours and you will be informed of the availability of your package by SMS and e-mail. You can then come and collect it within 10 working days. After this period, your package will be returned to us.

- at the Pickup Station locker, you can choose one of the 500 automatic collection lockers to have your package delivered. Set up on your journey (station, metro, parking, shopping centers, etc.) they are accessible 24/7 (except instructions subject to the opening hours of shopping malls and transport areas) Once the package has been prepared by us, it will be delivered to you within an indicative period of 48 hours and you will be informed of the availability of your package by SMS and e-mail. The latter will tell you your collection codes allowing you to collect your package for 3 working days. After this period, your package will be returned to us.

For the French overseas departments and territories, our packages are shipped by Colissimo with tracking against signature, the shipping time announced by the post office is 5 to 7 working days.

For Europe, our packages are shipped by Colissimo with tracking against signature, the shipping time announced by the post office is 3 to 7 working days.

For the international market, our packages are sent by Colissimo with tracking against signature, the shipping time announced by post is 5 to 10 working days.

For Canada, Switzerland and the French overseas departments and territories, customs fees are to be paid directly to customs. The customer agrees to pay all taxes due on the importation of products, customs duties, value added tax, and all other taxes under the laws of the country of receipt of the order.

Track the delivery of your package at any time HERE The TENDANCE FASHION® company cannot be